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EXCELLENT rating
Based on 55 reviewsTrustindex verifies that the original source of the review is Capterra. Recommendation Pros: The complete customer care that surrounds the product. Cons: That it isn't promoted as well as it could be:)Trustindex verifies that the original source of the review is Capterra. Best Software for Multi-Level Marketing Companies Overall: ByDesign is great. We have had the opportunity to work with several MLM software providers. ByDesign is cutting edge in comparison to the other providers we have used. Their price is one of the best comparatively speaking based on the tools and resources available. Their mobile responsive back office with the Pro upgrade leaves nothing to want Distributors to be 100% successful in monitoring and tracking their downlines success. Customer service is a pleasant experience that always provides quick and professional responses. The bottom line is if you are looking for a cheaper option there are out there, but if you are looking for a software partner that you will never have to switch from then, ByDesign truly is your best option. It's is great for start-ups as well and multi-million dollar industry giants. Pros: There are several features about ByDesign, and honestly, that is the power behind the software there is so much customization that can be made to my environment without having to do custom programming. Some of the more useful features are the promotions engine for running sales and promotions and auto-shipment. The ease of use the software is excellent; we launched live with them, and within 1-2 weeks, my customer service was pretty confident. Cons: As of right now, the thing I like least is the shopping cart. It is miles above their competition as many MLM software companies still run on outdated themes that provide a poor user experience. ByDesign has made massive improvements, but it still lacks behind Shopify, Big Commerce, 3D cart, and ext. I know they have additional updates planned, but as it stands, it is a little behind the market.Trustindex verifies that the original source of the review is Capterra. ByDesign Freedom Pros: ByDesign has provided software solutions for many years and has successfully implemented hundreds of Network Marketing and Party Plan companies. We give the highest marks to ByDesign for always offering the best solutions in their price range to the direct sales industry. The ByDesign team is very easy to work with, very smart and always focused on doing the right thing for their clients. Cons: Freedom provides a lot of options, which is great for flexibility but does require a small learning curve.Trustindex verifies that the original source of the review is Capterra. Industry Leader! Pros: Rallyware has firsthand knowledge of and experience with ByDesign. They are an industry leader within the MLM software space. Their open architecture makes them easy to integrate with as they continuously improve the features and functionality across their platform. ByDesign’s client focused culture and concierge service is a perfect complement to Rallyware’s approach. They are all about helping their clients to enable their independent salesforce to be more successful. ByDesign’s data provides the information necessary allow Rallyware to deliver the right information to the right person at the right time. The ByDesign team is passionate about helping their clients and partners be successful. They are smart, friendly and easy to work with. Most importantly, they get the job done. Cons: The only negative is that I do not get to interact with the ByDesign team on a more regular basis. They are a pleasure to work with.Trustindex verifies that the original source of the review is Capterra. Stay focused with this app that can block you from distractions Overall: Great experience because finally I can shut out any distractions and get serious work done. Pros: It does what it is supposed to do. By preventing access to distracting websites, it gives freedom and time to its users. Cons: I like the features and it's a practical way to gain focus because it's easy to get distracted online and with our devices.Trustindex verifies that the original source of the review is Capterra. ByDesign Experiences Overall: Still attempting to get launched after 9 mos . .. Pros: Incredibly comprehensive feature / function capabilities. Cons: Difficult to undertand how to utilize capabilities of software without engaging with SMEs within ByDesign organization, who are very busy and often inaccessible. Standard support does not enable us to effectively use platform.Trustindex verifies that the original source of the review is Capterra. Wonderful Back Office Provider Pros: Strong education program provided to users. Pushing for more progressive functionality. Listens to their clients feedback with future product development. Cons: Integrating features from any outside provider can be a challenge and this is the same with ByDesign. Yet, they will be diligent in making it happen.Trustindex verifies that the original source of the review is Capterra. Very good package Overall: Freedom is a very stable platform that has fantastic customer support behind it. Pros: The software gives us a lot of flexibility to configure it in many different ways. From the way items are displayed in the shopping cart to running different promotions. Cons: We are a party plan company, and we feel the party plan module needs a fair amount of updating. It should be an intuitive process and currently it is not.Trustindex verifies that the original source of the review is Capterra. Essential Direct Sales Tool Overall: Freedom is a great tool that allows our company to succeed. And when it doesn't have something we need, the team at bydesign, works with us to implement our needed feature. Pros: What I enjoy the most is the significant number of variables that can be enabled, disabled, or configured in various ways to ensure we provide the best product for our global business partners. Each market is unique and having the ability to turn certain features on in one area and not in another is monumental in helping us achieve success. Cons: Because there are so many features, it is important to make sure and analyze your choices before implementing them. This is why having a test environment available to us has really helped out.Trustindex verifies that the original source of the review is Capterra. Using Bydesign for customer Overall: They try to go the extra mile. Pros: The staff are great, they are knowledgeable and helpful. Cons: So many options to use. Positive but overwhelming.
