Recover the 48% of subscription customer churn caused by all types of failed payments while optimizing customer experience, retention and LTV. Failed payments are mostly caused by friction in the payments ecosystem rather than your customers, and they can be recovered at a high rate. FlexPay immediately starts recovering failed payments, lowers your customer churn and generates critical revenue to power your growth and profitability
Invisible Recovery™ is the most effective solution to recover failed payments, and avoids the churn created when customers are aware of a failed payment
ByDesign has partnered with FlexPay to provide you with an integration to provide easy activation to the FlexPay failed payment recovery solution. Get started without any coding.
The FlexPay platform evaluates each failed payment record based upon multiple factors, selecting the optimal solution for each failure reason to deliver the highest recovery rates, the best customer experience, and the longest retention rates to maximize customer LTV.
The FlexPay AI-powered Invisible Recovery™ solution is highly effective for most decline reasons, including false declines and NSF, directly interacting with the payments system to recover failed payments without customer involvement. Invisible Recovery™ creates recovery strategies for each failed payment, optimizing for decline reason, issuing bank, and different card types.
FlexPay recovers customers otherwise lost to failed payments and improves customer retention because we understand the multiple priorities of subscription businesses. Only FlexPay develops recovery strategies for all types of failed payments, recovering customers with processes that support customer satisfaction and retention. Plus, FlexPay doesn’t harm merchant account health or create chargebacks because payment recovery at the expense of higher merchant account fees or a higher risk profile is not acceptable.
FlexPay’s integration with ByDesign means that you can easily activate FlexPay, and get started recovering the customers and revenue you are now losing to failed payments. Simply complete the form below, and a FlexPay rep will contact you to help you get started earning the best failed payment recovery performance possible, and the revenue this will deliver for your business
